Field Turf Australia
Welcome Visitor | Login | Print

Eight-Year Third-Party Insured Warranty

When you make a large investment on a modern artificial turf field, you want to know that your investment is protected. Protected for the future, regardless of what happens to the company who sold and installed your field. FieldTurf's Engineered System makes our turf stand out from the crowd. We're the best in the business and have been since we revolutionized the artificial turf industry. The same holds true for our insured warranty.

FieldTurf Tarkett's aggregate limit per policy year on their prepaid warranty insurance is US$10,000,000. The company is once again setting the standard in the industry for ultimate customer protection. With FieldTurf Tarkett's industry-leading policy, there is no deductible, no limit per claim, no retention, and no retention period. All FieldTurf fields are automatically covered upon issuance of the Warranty Certificate.

In addition to the rock solid warranty policy that is rated A++ (Superior) and Category XV by A.M. Best - the highest rating available, FieldTurf Tarkett continues to earmark $500,000 in an 'In Trust' bank account to serve as a preliminary layer of protection which is exclusively for small warranty repairs - to cover any possible repair work needed on projects installed.

“This is a very significant financial milestone as this kind of security has never been equalled in this industry”, said Michel Levasseur, FieldTurf Tarkett CFO. “With the failures of artificial turf companies in the past, it should be comforting to clients that FieldTurf Tarkett is financially protected from catastrophic product failures and that our clients themselves are protected in the unlikely event FieldTurf ceases to be around to warrant its fields. Over thirty companies in the artificial turf industry have gone bankrupt in recent years, leaving their customers with no protection and worthless warranties. We move forward, never looking back, because we continue to set the bar and have invested in our security and that of our clients. We have secured this by paying out over $9 million in insurance premiums in the past 7 years alone”.